Frequently Asked Questions
We recommend every 6-12 months for high-traffic areas to prevent dirt buildup and maintain cleanliness.
Yes! We prioritize safety, using eco-friendly, non-toxic solutions suitable for all.
Drying time varies based on humidity and ventilation but usually takes 4-6 hours.
Absolutely! Our specialized pet stain and odor removal treatments neutralize even the most stubborn smells, leaving your carpets fresh and comfortable.
Please remove fragile items and light furniture from the cleaning area. We handle the heavy lifting!
It’s not necessary, but we recommend someone is present to answer any questions and ensure access to all cleaning areas.
We recommend professional carpet cleaning every 3-4 months, especially in high-traffic areas or homes with pets and children. Regular cleaning helps maintain the appearance and longevity of your carpets.
Area Rugs require a more delicate cleaning due to their intricate designs and valuable materials. Our experts use specialized methods that protect the fibers and patterns, ensuring a thorough yet safe cleaning.
You can walk on the carpets immediately if needed, but it’s best to limit traffic until fully dry, which usually takes about 4-6 hours.
Yes, regular vacuuming and immediate treatment of spills can help extend the life of your carpets. We also provide custom advice based on your carpet type and lifestyle.
Professional cleaning eliminates dirt, allergens, and bacteria trapped in your carpets, creating a healthier environment and improving indoor air quality.
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we offer payment options through PayPal and direct bank transfers ( Zelle) for your convenience.
Yes, we understand that plans can change. You can cancel or reschedule your cleaning appointment free of charge up to 24 hours before the scheduled time. Cancellations made within 24 hours of the appointment may incur a small fee.
Absolutely! Our deep cleaning removes dust, pollen, and other allergens from carpets and upholstery, improving indoor air quality and creating a healthier living environment.
Yes, we stand behind our work with a satisfaction guarantee. If you’re not completely satisfied with our cleaning results, we will return at no extra charge to address any concerns.